Priscilla Chan
 

Languages

  • English (fluent)
  • Cantonese
    (fluent in speaking)
  • French
    (knowledgeable)

Experience with

  • Wordpress
  • Python
  • Java
  • SQL
  • SAS
  • HTML and CSS
  • Adobe Photoshop
  • Linux OS
  • Android Studio

Proficient with

  • Microsoft Office
  • Windows Applications
  • Mac OS X

Certified

  • First Aid and CPR-C
  • Lifeguard
  • LSS Assistant Instructor
  • SmartServe

Highlights

  • Ontario Volunteer Service Recipient
  • 80th pctl BAT Score
Experience
Sept 2015 - Present
Student Help Desk Support Representative
University of Toronto Scarborough IITS
  • Handle technical inquiries from students related to internet connectivity, hardware, software, operating systems, audio/visual equipment, Adobe software suites, Microsoft Office, photocopying, printing, mobile technology, and general school related inquiries through phone, email, and in person requests.
  • Developed problem solving skills by accurately figuring out the cause of the problem when troubleshooting.
  • Successfully developed teamwork skills by communicating with others about outstanding issues that require resolution.
May 2015 - Aug 2015
Business Intelligence Intern
Bell
  • Learn to use industry data mining and analysis tools such as SAS, Tableau, and Microstrategy.
  • Work on and present a consulting project in a team to executives using business intelligence data analysis, industry statistics and our own collected data to showcase an innovative idea to improve processes and reduce churn.
  • Work in call center - assisting clients with issues, concerns and inquiries.
Oct 2015
Registration Officer
Elections Canada
  • Admit candidates’ representatives at the registration desk, receive and verify electors who wish to register to vote, explain the registration process, complete and sign forms for qualified electors.
Jul 2015 - Present
Brand Ambassador
DriveWealth, LLC
  • Promote the DriveWealth investment platform and tools on campus while learning the foundations of investment through the attendance of weekly webinars, guest speaker talks, and use of the platform itself.
May 2015 - Present
Director of Finance
Association of Mathematical and Computer Science Students
  • Oversee financial resources of the association, manage the office, produce monthly and quarterly reports, budgeting for events, treasurer, and serving as a secondary signing officer.
Aug 2013 - Present
Marketing and IT Director
Co-op Student Association
  • Work with the marketing team and presidents for event ideas, redesigning and updating the website using HTML, CSS and Wordpress.
  • Create promotional material in Photoshop and updated social media.
  • Manage on going articles such as monthly surveys and newsletters.
  • Attend events to help with crowd control, logistics and promotions.
Sept 2014 - Feb 2015
IT Associates
DECA UTSC
  • Assist in updating and maintaining the DECA UTSC website (using HTML, CSS and Wordpress) and the training portal (using PHP and MySQL).
Jun 2010 - Sept 2013
Volunteer
Other Half Stem Cell Initiative
  • Provided instruction, assisted and supervised registrants completing registration forms and the buccal swab procedure.
  • Educated the public about stem cell donation and recruited registrants; contributed to 750% increase of Chinese registrants in the Canadian database.
Education
Sept 2013 - Present
University of Toronto
    Expected graduation date: Spring 2017
  • DECA Provincials 2014, 2015, 2016
  • Canadian University Software Engineering Conference 2016
  • UofT Hacks III
  • UTSC Finance Hacks - won Xignite Sponsorship Prize
  • Quantathon 2016